FAQ – Probuilt Sites
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Probuilt Sites is a full-service digital agency specialising in website development, sales funnel development, SEO services, and medical billing. We serve startups, solo entrepreneurs, healthcare providers, and coaches who need professional digital solutions fast—without agency-level price tags or months-long timelines.
Our clients fall into three main groups: new businesses and startups (0–12 months old) who need a credible web presence quickly; healthcare providers like solo practitioners and small clinics who need websites and billing support; and coaches and course creators who need sales funnels and automation. If you need professional digital work done fast, we’re built for you.
None at all. Our entire process is done-for-you. We handle design, development, content upload, and setup. We communicate everything via WhatsApp in plain language—no tech jargon. You’ll also receive a training session so you can manage your site confidently after launch.
Yes. Probuilt Sites operates nationally and globally with no geographic limitations. All communication is handled via WhatsApp and email, so location is never a barrier. We’ve successfully delivered projects for clients across multiple countries and time zones.
Simply message us on WhatsApp. We’ll have a quick 15–30 minute discovery chat to understand your needs, then send a custom proposal within 24 hours. There’s no pressure and no obligation—just a straightforward conversation.
Website packages start from $500. Pricing depends on the number of pages, features, and level of customisation. Our most popular business website package covers everything a growing business needs. Chat with us on WhatsApp and we’ll recommend the right fit based on your goals and budget.
Funnel packages start from $500 for a basic lead generation funnel. More complete systems with email automation, payment integration, and multiple pages are priced according to scope. We’ll map out the right funnel structure for you and provide a transparent quote before any work begins.
SEO retainers start from $500 per month. We offer month-to-month billing with no long-term contracts—you stay because of results, not obligation. Each package includes keyword research, on-page optimisation, technical SEO, and monthly reporting. Higher tiers include link building and content creation.
Medical billing is performance-based at 6% of collections. There are no upfront fees, no monthly minimums, and no per-claim charges. We only get paid when you get paid—which means our incentives are perfectly aligned with your revenue growth. Optional credentialing services are quoted separately.
No. Transparent pricing is one of our core values. Your quote covers everything listed in the proposal. Items not included in project fees are: domain registration, hosting subscriptions, and third-party software licences (email tools, payment processors, etc.)—these are standard pass-through costs you’d pay directly.
Yes. You can choose from: 5% discount for one-time full payment, 50/50 split (50% upfront, 50% at launch), or a 3–6 month instalment plan with a small processing fee. We also work with a financing partner for 12–24 month payment options on larger projects.
We offer a 30-day satisfaction guarantee. If you’re not happy within 30 days of launch, we’ll revise until you are—or provide a full refund minus any platform costs already incurred. Terms and conditions apply; see our Refund Policy for full details.
Our standard delivery is 14 days from kickoff. Starter packages can be ready in 7–10 days; larger custom projects take up to 21 days. This is dramatically faster than a traditional agency (3–6 months) without sacrificing quality—because we use a refined, repeatable delivery system rather than starting from scratch every time.
Our four-step process is: 1) Discovery Chat (15–30 min on WhatsApp) → 2) Strategy & Proposal (custom plan sent within 24 hours) → 3) Build & Optimise (regular WhatsApp updates throughout) → 4) Launch & Support (training session + post-launch support). You approve every major milestone before we proceed.
For websites, we assist with content structuring and copywriting guidance; providing your own content speeds up delivery. For sales funnels, professional copywriting is included in the package. If you need full content writing for your website, that can be added as an optional service—just let us know during discovery.
Everything runs through WhatsApp. We send design previews and progress links directly in chat. You leave feedback by replying—no project management tools to learn, no email threads to dig through. We typically include 2 rounds of revisions at design stage and a final review before launch.
All packages include a post-launch support window: 30 days on starter packages, 60 days on business packages, and 90 days on premium packages. Support covers minor fixes, questions, and guidance. After that, we offer ongoing maintenance retainers and remain reachable via WhatsApp.
We primarily build on WordPress (flexible, SEO-friendly, widely supported) and Webflow (modern, fast, no-code editable). For e-commerce, we use Shopify integration. We recommend the platform that best fits your goals, budget, and how hands-on you want to be after launch.
Hosting is not included in the project fee—you’ll pay hosting directly to your chosen provider. This keeps your ongoing costs transparent and ensures you fully own your infrastructure. We recommend fast, reliable hosts and can guide you through setup. Domain registration follows the same approach.
Yes. Every website includes a CMS (Content Management System) and a training session so you can update text, images, and blog posts yourself without touching code. If you’d rather hand off ongoing updates to us, our maintenance retainer covers that.
We target under 2 seconds load time on all builds. This is achieved through next-gen image formats (AVIF/WebP), optimised code, CDN configuration, and compliance with Google’s 2026 Core Web Vitals—including an INP under 200ms and LCP under 1.5 seconds. Speed is a ranking factor and we treat it as non-negotiable.
Yes—basic SEO is built into every website: meta titles and descriptions, XML sitemap, robots.txt, structured data (schema markup), canonical tags, image alt text, and clean URL architecture. For ongoing keyword rankings and content authority, our monthly SEO retainer picks up from where the build leaves off.
A website is your full digital presence—a credibility hub that houses all your services, portfolio, and information. A sales funnel is a focused conversion path designed for one goal: turning a visitor into a lead or buyer. Funnels use landing pages, lead magnets, and email sequences to guide prospects through a deliberate journey. Many businesses need both.
We’re platform-agnostic and work with ClickFunnels, Kartra, Systeme.io, WordPress + plugins, and custom builds. We’ll recommend the platform that matches your budget and how much you want to self-manage. We can also integrate with your existing platform if you already have one.
Yes—professional copywriting is included in all funnel packages. This covers landing page copy, email sequences (welcome, nurture, and sales), and sales page copy where applicable. Good copy is the difference between a funnel that converts and one that doesn’t—so we never treat it as an optional extra.
Funnel builds don’t include paid ad management by default, but we can add it as an optional service. We’ll also provide a traffic strategy recommendation—whether that’s organic SEO, content marketing, or paid ads—so you know exactly how to feed your funnel from day one.
Post-launch support is included in every package, so we’ll review performance and diagnose the issue together. We also offer a dedicated Funnel Optimisation service (audit + implementation) if deeper changes are needed. Conversions depend on traffic quality and offer clarity—we’ll help you identify the bottleneck and fix it.
Yes, full HIPAA compliance is non-negotiable for us. All staff are HIPAA-trained, data is encrypted end-to-end, file transfers are secure, access is controlled, and we conduct regular audits. We provide a Business Associate Agreement (BAA) to every healthcare client before any data is shared.
We work with 50+ systems including Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, DrChrono, NextGen, AdvancedMD, Practice Fusion, Simple Practice, and Jane. If your system isn’t on that list, message us—chances are we support it or can integrate with it.
The typical timeline from free billing audit to going fully live is 2–3 weeks. Week 1 covers onboarding and setup; Weeks 2–3 handle the transition (parallel billing if needed). We make the switch as smooth as possible so there’s no disruption to your cash flow during handover.
We support all major specialties including Primary Care, Internal Medicine, Mental Health, Physical Therapy, Chiropractic, Dental, OB/GYN, Pediatrics, Cardiology, Dermatology, Oncology, and multi-specialty groups. Our team stays current on specialty-specific coding changes including the 2026 CMS Physician Fee Schedule updates.
Yes. We don’t believe in locking healthcare providers into long contracts they can’t exit. Service agreements include a standard notice period for an orderly transition, but there are no penalties for leaving. We retain clients through results—an average 20–30% increase in collections and a clean claim rate of 98%+.

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